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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of George Jackson

George Jackson

August 24, 2025

5  out of  5
rating by George Jackson
"Angela gave me a quote for motorcycle insurance. The quote was good compared to my current insurance. Angela was very professional and pleasant to work with, she made the process painless and efficient."
We responded:
"We are so glad we were able to give you a great quote on your motorcycle insurance! Thank you for taking the time to give us a five star review. We are always there to help you with all your insurance needs. "
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Donna Trujillo

August 22, 2025

5  out of  5
rating by Donna Trujillo
"We were purchasing a vehicle and needed insurance and it was 4:45. Denette helped us to add the new vehicle to our policy and stayed past 5:00pm. She went above beyond to help us! Please recognize her outstanding assistance because we really appreciate her for doing this. Thank you Denette!!"
We responded:
"Thank you, Donna, for sharing your experience! We're grateful to hear that Denette was able to assist you with your vehicle insurance needs, even after hours. Your appreciation means a lot to us and we'll be sure to acknowledge her efforts. "
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Nancy Claeson

August 19, 2025

5  out of  5
rating by Nancy Claeson
"Dennette was a wonderful help! So glad to use Joanna Booth Agency!"
We responded:
"We know insurance can be complicated, so we’re thrilled to hear we made things easier for you. Thank you for choosing us!"
Profile photo of Kimberly Lopez

Kimberly Lopez

August 18, 2025

5  out of  5
rating by Kimberly Lopez
"Great customer service. Professional, knowledgeable and always available. Switched all our business for better customer service. Thank you"
We responded:
"Thank you, Kimberly, for your feedback! We're glad to hear that our team's professionalism and availability have made a positive impact. We appreciate your trust in us for your insurance needs. "
Profile photo of Jason Koury

Jason Koury

August 18, 2025

5  out of  5
rating by Jason Koury
"Angela was very helpful in helping me insure my vehicle as well as looking at many ways to reduce my costs"
We responded:
"Thank you, Jason, for your feedback! It's great to hear that Angela was able to assist you with your vehicle insurance and cost-saving options. We appreciate your support and look forward to serving you again."
Profile photo of Ash

Ash

August 13, 2025

5  out of  5
rating by Ash
"Lovely, fast service!"
We responded:
"Thank you, Ash, for your feedback! We're happy to hear you appreciated the quick service. If you need anything else, feel free to reach out."
Profile photo of MaryLou Martinez

MaryLou Martinez

August 3, 2025

5  out of  5
rating by MaryLou Martinez
"I live in Albuquerque. But i have my car insurance there in the Rio Rancho office. All employees here are great. I usually ask to speak with Angela! Shes always so helpful. We bought a house recently, & got our house insured through the same office..Thank You. Angela!!"
We responded:
"MaryLou congrats on your new house! We are excited that we are able to bundle your home and car insurance to give you the best discount . We provide our good neighbor service not only in Albuquerque and Rio Rancho but throughout New Mexico . Know we are there 24/7 for all your insurance needs. "
Profile photo of Casey Monroe

Casey Monroe

August 1, 2025

5  out of  5
rating by Casey Monroe
"Angela was quick and easy to work with, thank you so much!"
We responded:
"Casey we are so glad that we were able to help you quickly . Insurance does not have to be hard when you have us as your State Farm Agent. Thank you for taking the time to give us a five star review! "
Profile photo of Adrian Lopez

Adrian Lopez

August 1, 2025

5  out of  5
rating by Adrian Lopez
"Always enjoy working with this office!"
We responded:
"Adrian what a pleasure it is to be there for you for all of your insurance needs. Thank you so much for your five star review!"
Profile photo of Ron Robinson

Ron Robinson

July 31, 2025

5  out of  5
rating by Ron Robinson
"Thanks for answering all of my questions and setting my mind at ease."
We responded:
"Thank you, Ron, for your feedback! I'm glad we could address your questions and help you feel more comfortable. If you need anything else, feel free to reach out. We are here 24/7. "
Profile photo of Christine Hinds

Christine Hinds

July 30, 2025

5  out of  5
rating by Christine Hinds
"Thank you, Denette, for researching the policy questions we had on the 2021 ProMaster and returning a call promptly with a quote. We've been with State Farm for decades and are always happy with the service your office has provided."
We responded:
"Thank you, Christine, for your thoughtful review and for being a loyal customer for so many years. We're glad Denette could assist you with your policy questions and provide the information you needed. We look forward to continuing to serve you."
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angel coco

July 25, 2025

5  out of  5
rating by angel coco
"Angela was amazing!! Answered all the questions I had and questions I didn't know how to ask, very professional and knowledgeable."
We responded:
"Thank you, Angel Coco! We're glad to hear that Angela was able to assist you so effectively with her professionalism and knowledge. We appreciate your feedback and look forward to serving you again . "
Profile photo of Tanya Pino

Tanya Pino

July 22, 2025

5  out of  5
rating by Tanya Pino
"Denise is the best agent! She's professional, thoughtful, and saved me $500 a year!"
We responded:
"Tanya thank you for taking the time to give us a five star review! We are so glad we were able to save you $500 a year on your insurance. "
Profile photo of Kelly Phillips

Kelly Phillips

July 21, 2025

5  out of  5
rating by Kelly Phillips
"Angela is wonderful to work with, very kind - friendly and quick ! Appreciate her help"
We responded:
"Thank you, Kelly, for your feedback! We're glad Angela could assist you efficiently and make your experience a positive one. Your support means a lot to us."
Profile photo of Pattie Taylor

Pattie Taylor

July 17, 2025

5  out of  5
rating by Pattie Taylor
"My husband and I have been clients for almost 20 years. They have taken great care of us, advising us as to coverage that we needed and took care of us when we had to file 2 claims over the years. They treat us like family!"
We responded:
"Pattie... thank you for giving us a five star review. We love being your dependable resource when your life throws a curve ball and a claim happens. Personalized service is what we are about!"
Profile photo of Jill Jackson

Jill Jackson

July 15, 2025

5  out of  5
rating by Jill Jackson
"Great customer service, fair pricing, human people on the phone that go above and beyond. What else could you ask for? Denise is awesome. Mahalo!"
We responded:
"Thank you so much for your feedback, Jill! We're glad to hear that Denise and our team were able to provide you with great service and fair pricing. We appreciate your support and look forward to assisting you in the future. Mahalo!"
Profile photo of Lillian Saiz

Lillian Saiz

July 15, 2025

5  out of  5
rating by Lillian Saiz
"Denette is awesome! She answered all my questions! She is friendly, kind, and professional!!"
We responded:
"Thank you, Lillian, for your feedback! We're glad to hear that Denette was able to assist you with your questions and provide a friendly and professional experience. We appreciate your support!"
Profile photo of Catherine Morgan

Catherine Morgan

July 14, 2025

5  out of  5
rating by Catherine Morgan
"Denise is a pleasure to work with. She is knowledgeable about both auto and home insurance, and truly seems to love her work! It’s not just a job to her, she really wants what’s best for her clients as well! We are glad we returned to State Farm, and glad we found Denise! I believe you call that a Win/Win."
We responded:
"Thank you, Catherine, for your thoughtful review! We're delighted to hear about your positive experience with Denise and how she has made a difference for you. We're grateful to have you back with State Farm."
Profile photo of Mark Arguello

Mark Arguello

July 11, 2025

5  out of  5
rating by Mark Arguello
"Quick professional response for my issue."
We responded:
"Nice! Love that we were able to provide a quick professional response for your issue. Know that we are always here for you. Thank you for the five-star review! "
Profile photo of Brooke Sixkiller

Brooke Sixkiller

July 10, 2025

5  out of  5
rating by Brooke Sixkiller
"They have helped me with my son and his account when he passed away. And then they were able to help me get my insurance transferred when Progressive decided to cancel my home insurance due to be in a fire zone apparently. I appreciate Denise so very much!!"
We responded:
"Thank you so much for your thoughtful words. We're incredibly sorry for the loss of your son-our hearts go out to you. It means a lot that you trusted us to walk alongside you during such a painful time. I'm so glad Denise was able to help, especially with the added stress of your home insurance being dropped. Please know we're always here for you and we truly appreciate you being part of our agency family."
Profile photo of Robert Wayne

Robert Wayne

July 8, 2025

5  out of  5
rating by Robert Wayne
"I appreciate you! Honda dealer happy now. LoL"
We responded:
"Thank you, Robert! It's great to hear that everything worked out with the Honda dealer. If you need anything else, feel free to reach out. "
Profile photo of Bethany Sankot

Bethany Sankot

July 2, 2025

5  out of  5
rating by Bethany Sankot
"Always friendly and helpful!"
We responded:
"Thank you, Bethany, for your feedback! We're glad to hear that our team has been friendly and helpful. Your support means a lot to us."
Profile photo of Timothy Martinez

Timothy Martinez

July 2, 2025

5  out of  5
rating by Timothy Martinez
"Chantel was awesome and got my new car covered in less than 5 minutes. Long time client life time satisfaction."
We responded:
"Thank you, Timothy, for your feedback! It's great to hear that Chantel was able to assist you so efficiently. We appreciate your continued trust in us!"
Profile photo of Ryan Fairhurst

Ryan Fairhurst

July 1, 2025

1  out of  5
rating by Ryan Fairhurst
"One star is giving more credit than it’s worth. I was with this branch for 8-9 years. I never got to speak with Jo boothy who runs this branch. In that time I only had to use my insurance twice and got dropped(I’ve also never had a ticket). On top of this there was a lady that worked at this location that called me every year on my birthday that told me verbatim “you’re getting older and you are going to die. Your death will be a burden on your family” to try to get me to buy into life insurance. This branch is disgusting. I highly advise everyone going through boothy to leave ASAP. DO NOT GET INSURANCE HERE!!"
We responded:
"Ryan, I'm truly sorry to hear that you were left feeling this way. We always aim to provide kind, respectful service and are disappointed to hear you had a different impression. For clarity, policy cancellations are never taken lightly and are based on underwriting guidelines. These decisions are not personal and are not made at the local agency level. Regarding your mention of life insurance, we strive to approach all conversations with care and professionalism. If something came across differently, I'd welcome the chance to speak directly with you. Thank you for the years you were with us. We wish you the very best moving forward. "
Profile photo of Tamara Shepard

Tamara Shepard

June 27, 2025

5  out of  5
rating by Tamara Shepard
"Thank you for always being professional and helpful!"
We responded:
"You made our day with a five star review! What an honor it is to be your agent of choice."